Customers are required to provide at least 30 days' written notice when requesting cancellation of a Codex Tech service. The 30-day notice period starts from the date the cancellation request is received by Codex Tech.

Cancellation requests must be submitted in writing through the appropriate Codex Tech support or accounts channel. A cancellation request should include the customer's name, account details and the service that they wish to cancel.

Once your cancellation request has been received, your service will remain active during the 30-day notice period unless otherwise agreed in writing. The cancellation will take effect after the notice period has been completed.

Any charges that become due during the 30-day cancellation period remain payable. Submitting a cancellation request does not automatically stop billing or remove outstanding amounts from the customer's account.

Customers may continue using their Codex Landline or other active services during the cancellation period. Customers remain responsible for any usage charges or other applicable fees incurred during this period.

At the end of the 30-day notice period, the relevant service will be scheduled for cancellation. Access to the service, including associated numbers, applications, portals or other features, may be disabled once cancellation has been completed.

Cancellation does not remove any outstanding balance on the customer's account. Any unpaid invoices, usage charges or other amounts that became payable before the effective cancellation date remain due and payable.

Once the cancellation has been processed, Codex Tech may provide confirmation that the service has been cancelled. Customers should retain this confirmation for their records.