We may collect information that you provide to us when requesting a service, submitting an order, contacting us, creating an account or communicating with our Sales, Accounts or Support teams.

Depending on the service requested, information may include your name, business name, email address, telephone number, billing information, service details and other information necessary to provide our services.

Your information may be used to process orders, activate and manage services, provide technical support, communicate with you, process billing, manage your account and improve our products and services.

When you use Codex Landline or related VoIP services, certain technical and communication information may be processed to provide, maintain, secure and troubleshoot the service. Where call recording is enabled, recorded calls may also be processed and stored as part of the service.

We do not sell your personal information. Information may be shared with trusted service providers, telecommunications providers, technology partners or other third parties where necessary to deliver, maintain or support the services you have requested.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no internet-based service can be guaranteed to be completely secure.

Subject to applicable law, you may have rights relating to your personal information, including requesting access to information we hold about you, requesting correction of inaccurate information and raising concerns about how your information is processed.

Codex Tech may update this Privacy Policy from time to time to reflect changes to our services, business practices or applicable legal requirements. The latest version published on this website will apply from its effective date.